AI Chatbot
Grounded AI that answers from your knowledge base, gathers context, and hands off to agents when needed.
Close beta
Enterprise AI customer service
that resolves every issue
Customer support AI that thinks with your team.
Live chat, case management, knowledge, and a modern service desk — unified so agents resolve issues faster without switching tools.
Built by enterprise support engineers · GDPR-aware · Tenant-isolated
- Startups
- Scale-ups
- Agencies
- Enterprise
- E-commerce
One workspace
Every channel, every conversation, unified
Bring live chat, email, WhatsApp, and Facebook into a single place so your team can focus on customers instead of switching tools.
Get started under 60 seconds
Connect your channels and go live
No code changes or extra packages — connect live chat, email, WhatsApp, and Facebook, then invite your team.
- Connect channels in minutes
- Invite agents with roles
- Route work to the right team
Automation & SOPs
Guided flows that gather facts and escalate
Codify best practices into step-by-step SOPs. Agents stay consistent; escalations stay clear.
Everything included
One platform, every part of support
Service desk software, customer support AI, and channels — all built to work together.
A complete toolkit
Out of the box, ready to go
Automation & SOPs
Guided flows and routing rules move work forward without manual triage.
Custom case workflows
Statuses, priorities, tags, and workflows tailored to how your team resolves issues.
Integrations
Connect datasets and platform apps to enrich every customer interaction.
Built for scale
Administration that keeps teams in control
One hub for integration, channels, case management, team structure, and access — open a card and configure what your team needs.
Integrations
Connect datasets, build connectors, and ship custom platform apps — all from one hub.
Channels
Bot, live chat, email, and every customer-facing intake route — enable and configure in minutes.
Case management
Case types, workflows, tags, and priority defaults that match how your team resolves issues.
Team structure
Organize agents into teams, departments, and skill groups for routing and reporting.
And much more
Form builders, platform apps, contact reasons, audit trails — your full admin stack in one place.
Knowledge & AI
Grounded answers from your own content
OpSolvo AI draws on the same knowledge base your agents use — auditable, configurable, and testable before customers see it.
- Author and publish help articles
- Test answers in a playground first
- Guided flows that gather facts and escalate
Insights & reporting
Measure what matters, act on it fast
Understand case volumes, live chat performance, and team workload so you can staff and improve with confidence.
InteractionsLast 7 days
Product previewTotal258
Chatbot129
Live chat86
Inbound email43
Interactions over time
Daily interaction trend — overall total plus each active channel
A glimpse — the full product slices every metric by contact reason, agent, channel, and skill group, in real time.
Connect it all
Integrate your stack, route work, extend OpSolvo
Sync data from your platform, send cases to the right teams, and build custom apps as your operations grow.
Datasets
Connect your platform to OpSolvo — sync customer and business data from your systems into routing, automation, and agent workflows.
Routing & queues
Route cases and conversations to the right team, department, or skill group — automatically or with rules you control.
Platform apps
Coming soonBuild and deploy custom apps that extend OpSolvo — embed tools in the agent workspace, case detail, and customer surfaces.
Enterprise ready
Built for enterprise AI customer service
OpSolvo is designed by engineers who ran customer service at enterprise scale — with the security, structure, and controls larger teams expect from day one.
Tenant isolation
Every workspace is organization-scoped — customer data and configuration never cross tenants.
Role-based access
Teams, departments, and permissions that mirror how enterprise support orgs actually operate.
Audit-ready history
Case timelines and action history for accountability, coaching, and compliance conversations.
Enterprise identity
SSO / SAML and formal compliance programs on the roadmap — talk to us about your requirements.
Popular questions
Frequently asked questions
Everything you need to know about OpSolvo. Can't find an answer? Visit our Help Center.
How much does OpSolvo cost?
We are in close beta and finalizing plans for teams of every size. Join the waitlist for launch pricing when we publish plans.
What can OpSolvo do?
OpSolvo is AI customer service and service desk software in one workspace — customer support AI, live chat, case management, and a knowledge base. See AI customer service, service desk software, or our product roadmap.
Who is OpSolvo for?
Teams that need enterprise AI customer service without juggling multiple tools — from growing support orgs to large service desks. Learn more about us.
How do I get early access?
Join the waitlist from any page and we will reach out with early access as we roll out. Prefer a conversation? Contact us.
Is there a help center?
Yes — browse product documentation in our Help Center, or read guides in our Resources section.
Ready for enterprise AI customer service?
Join the waitlist and we'll reach out with early access as we roll out.